Vince Mascoli is a
Technical Support Specialist
for RBI Technology
in Portland, OR.
He likes paleontology, comics, animation, and trashy girl pop.
His current goal is to become a
Site Reliability Engineer
to support infrastructure for app and web development.
experience
Systems Administrator, FlightStats
2017-present
I perform desktop support and fleet deployment for a Mac-based software developer.
Genius, Apple Pioneer Place
2009-2017
Senior technical support. I performed Mac and iOS technical support and repairs. I previously held posistions in junior technical support and sales support at two locations.
Lab Technician, UArts Media Arts Equipment Room
2005-2009
A work-study position at my University to support the Photo, Video, and Animation major students with their technology, helping to maintain labs and equipment, and intermittent technical support.
soft skills
People Person
Transparent Explainer
Expert Learner
tech skills
Mac Administration
Technical Support
Mac Repair
bash
Python
Git
HTML
Sass
education
University of the Arts in Philadelphia
BFA Animation 2009
Apple Certified Mac Technician
Certified in 2013
currently learning
Ruby
JavaScript
Linux Administration
Site Reliability Engineering